Questions, answered straight.

No. Callers hear a natural, conversational voice that listens and responds in real time rather than reading from a phone-tree script. It introduces itself as an AI assistant at the start of the call, because that is the honest thing to do — and because callers who want a person should know they can ask for one.

They just say "shop" and the call is transferred straight to you. No menus, no hold queue, no waiting for the assistant to finish. The same applies if a caller says they would rather not speak to an AI.

Yes, with Google Calendar. Each barber keeps their own calendar and Chairside reads and writes to it directly, so the book you already trust stays the book. There is no second calendar to check.

Just 2-3 hours. We handle the configuration, connect your number and calendars, and test it with you before anything goes live.

Yes, to handle the booking and so the shop can check what was said if there is ever a mix-up. Callers are told at the start of every call. Recordings and transcripts are deleted after 3 days. Full detail is in the Chairside Privacy Policy.

Yes. We collect only what a booking needs — a name, a mobile number, and the appointment details. We never sell it, never share it, and never send marketing texts. Data is deleted on a published schedule, clients can reply STOP at any time, and you can have a client's record erased on request. See the Chairside Privacy Policy for the specifics.

Yes. Every barber sets their own preference: auto-confirm, where a booking goes straight onto their calendar, or confirm by text, where they get a text and the booking is only locked in once they reply YES. Different barbers in the same shop can choose differently.

Plans depend on your shop's call volume, so there is no single number to quote. Contact us and we will size a plan to your shop.

Extra minutes are billed at a simple per-minute rate — no penalty, no sudden tier jump. On the 12-month plan your minutes are pooled across the whole year, so a busy month draws on a quiet one and most shops never go over at all.

Yes, on the month-to-month plan — cancel whenever you like. The 12-month plan asks you to commit for a year, and in exchange you pay for only 10 months and get 2 months free.

Yes. Chairside is our first product, but the work underneath it — answering calls, booking, following up, joining systems that do not talk to each other — applies to a lot of small businesses. Reach out through Contact and tell us what is eating your time.